Dispatching activities to devices
Last updated - Aug 18, 2022 at 11:20AM
Customise the activity list on a per-device basis by using the TimeDock dispatch activity feature.
Restrict the visible activity list for a device
For a device to only display activities that have been dispatched to it, the Activity Setting must be set to "Can only see activities dispatched to device".
Navigate to Setup > Devices.
Click on a device.
Set the Activity Setting to "Can only see activities dispatched to device".
Click Save.
View activities currently dispatched to a device
Follow these steps to view what activities (if any) are currently dispatched to a device:
Navigate to Setup > Devices.
Click on a device.
If at least 1 active activity is dispatched to the device, a link will be displayed underneath the device name displaying how many active activities are dispatched. Click this link to view the dispatched activities.
A list of dispatched activities for this device will be displayed.
Dispatching new activities to a device
Follow these steps to dispatch a new activity to a device:
Navigate to Setup > Activities and click New on the left-hand menu.
Enter the details for the activity and select what devices to dispatch it to by choosing from the Show on devices list.
Click Save.
Dispatching existing activities to a device
Follow these steps to dispatch an existing activity to a device:
Navigate to Setup > Activities.
Find the activity in the list, and click the mobile phone icon on the right-hand side of the table row.
Choose the device(s) to dispatch the activity to from the Show on devices list.
Click Dispatch.
Un-dispatching activities from a device
Setting activities to inactive or deleting them from the Setup > Activities page will automatically un-dispatch them from any devices.
Follow these steps to un-dispatch activities from a device:
Navigate to Setup > Devices.
Click on a device.
If at least 1 active activity is dispatched to the device, a link will be displayed underneath the device name displaying how many active activities are dispatched. Click this link to view the dispatched activities.
Select the activities to un-dispatch by clicking on the table rows to highlight them. Click on Un-dispatch in the left-hand menu